SHIPPING & RETURNS

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Shipping Policy

Hey, we are still shipping out packages as usual. We are taking every precaution possible when shipping and handling your goods. Your safety is very important to us. Domestic shipping usually takes 2-3 business days. Please take the time to read any shipping delays or extensions USPS may have and be sure that you agree to them before placing an order. We will not be able to cancel an order once it is in the hands of the carrier. We are shipping internationally to a few countries that will be listed.

 

ORDER PROCESSING

Your order takes 1-3 business days to process. A tracking number will be sent via email (and sms if provided) once your order is processed.

*Please understand that business days do not include weekends or holidays.

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Return & Exchange Policy

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We do not do returns due to safety reasons! All purchases are final unless talked to Nelly's Cosmetics and told otherwise.